📋 Information We Collect

• Personal Identifiable Information (PII): Name, phone number, email address, mailing address.
• Protected Health Information (PHI): Medical billing details, insurance information, treatment dates, and provider data.
• SMS Interaction Data: Message content, timestamps, opt-in/opt-out status.
• Website Usage Data: IP address, browser type, device information, and pages visited.

🔐 HIPAA Compliance & Data Security

• Data encryption in transit and at rest.
• Role-based access controls and audit logs.
• Secure servers and HIPAA-compliant third-party service providers.

We only use PHI for purposes directly related to billing, claims management, and customer support. All disclosures are made in accordance with HIPAA’s Privacy Rule and Security Rule.

📲 SMS Communications

By opting in to receive SMS messages, you consent to receive:

• Appointment reminders
• Billing notifications
• Service updates

You may opt out at any time by replying “STOP.” Message and data rates may apply.

We do not share SMS opt-in data or consent with third parties, except for service providers who facilitate message delivery under strict confidentiality agreements.

🚫 What We Don’t Do

• We do not sell or rent your personal or health information.
• We do not use PHI or SMS data for marketing or promotional purposes.
• We do not disclose PHI without your explicit authorization, unless required by law.
• We do not sell, rent, or share your mobile information or opt-in data with third parties or affiliates for marketing or promotional purposes.
• We do not share text messaging originator opt-in data or consent with any third parties, except for aggregators and service providers who facilitate SMS delivery.

📬 Your Rights

• Access and request corrections to your PHI.
• Receive an accounting of disclosures.
• File a complaint with us or the U.S. Department of Health & Human Services if you believe your privacy rights have been violated.

To exercise these rights, contact us at info@azbillingrcm.com.

🔁 Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

📜 Terms & Conditions

1. Use of Services: Our services are intended for healthcare providers, patients, and authorized users involved in medical billing and revenue cycle management. You agree to use our site and services only for lawful purposes.
2. SMS Consent: By providing your mobile number, you consent to receive transactional SMS messages. You may opt out at any time by replying “STOP.” You acknowledge that message frequency may vary and that standard carrier rates may apply.
3. Data Accuracy: You agree to provide accurate and complete information. We are not responsible for errors resulting from incorrect or outdated data submitted by users.
4. Intellectual Property: All content on AZBillingRCM.com—including text, graphics, logos, and software—is the property of AZ Billing or its licensors and protected by copyright laws. You may not reproduce, distribute, or modify any content without written permission.
5. Limitation of Liability: AZ Billing is not liable for any indirect, incidental, or consequential damages arising from your use of the site or services. Our liability is limited to the extent permitted by law.
6. Governing Law: These Terms are governed by the laws of the State of Connecticut, without regard to its conflict of law principles.

📞 Contact Us

AZ Billing
P.O. Box 4502
Greenwich, CT 06831
📧 info@azbillingrcm.com